quality.com.au (Quality) has been helping Australian businesses with their quality certification needs since 1992 and has been certified to AS/NZS ISO 9001 since 1996.  Quality specialises in providing businesses with quality management system services and project management to obtain and maintain their quality certification to AS/NZS ISO 9001 and our ongoing service takes the angst out of audit time.

Unlike almost all of our competitors Quality doesn’t just set up the framework for businesses to achieve their quality certification and then walk away leaving you with the ongoing compliance, maintenance and audit management of the business.  At Quality we offer our clients a complete end-to-end service at an agreed fixed monthly fee so there are no surprises. 

    Our clients are audit-ready 24 hours a day, 7 days a week, 365 days a year – guaranteed.  Without exception our clients find that the overall cost of maintaining their quality certification is substantially reduced and they appreciate that they can budget and organise their cash flow through the convenience of a monthly set payment.  At Quality our expertise extends across most industry sectors and our consultants are vastly experienced leaders in their field.  When we partner a consultant with a client we not only look at their expertise in the industry sector but we also place a great deal of importance on the “fit” with the individual client.  We believe that this is vital because our consultants, as a result of their ongoing involvement, effectively become part of the client’s team.   At Quality our expertise and clients range from charities to chemical manufacturers, traffic controllers to pet food manufacturers, packaging to solicitors and food production to demolition contractors – and almost everything else in between.

    At quality we focus on the individual business:

    • achieving a quality management system,
    • which recognises the individual needs and outcomes required,
    • to obtain and maintain certification,
    • while always taking into account the practical and commercial realities to ensure that the company maintains certification and maximises their return on their quality investment.